Privacy Policy

At InnovateSphere Private Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LexiFlow platform and website.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Name, email address, phone number, and law firm details
• Account credentials and profile information
• Property documents and verification data uploaded to the platform
• Payment and billing information
• Communications with our support team

1.2 Automatically Collected Information

When you access our platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• Log files and analytics data

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing, maintaining, and improving the LexiFlow platform
• Processing title verification reports and legal documents
• Communicating with you about your account and our services
• Processing payments and managing subscriptions
• Analyzing usage patterns to enhance user experience
• Ensuring security and preventing fraud
• Complying with legal obligations and regulations
• Sending marketing communications (with your consent)

3. Data Security Measures

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Secure cloud storage with enterprise-grade infrastructure
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Regular backups and disaster recovery procedures

4. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service. These include:

• Cloud hosting providers (for data storage and processing)
• Analytics services (Google Analytics)
• Payment processors (for subscription billing)
• Email service providers (for communications)
• Customer support platforms

These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect it.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you close your account, we will delete or anonymize your personal data within a reasonable timeframe, subject to legal requirements.

6. Your Rights and Controls

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to processing of your information

7. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our platform.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitute acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: